Refund Request Name * Please provide the name used during the order process. First Name Last Name Email * Please enter the email associated with your account or order. Order Number * Please enter the order number or ID that you are requesting a refund for. Date Of Purchase * Please specify the date when the order was placed. Reason for Refund Request * Please provide a brief description of why you are requesting a refund. Preferred Refund Method * If you prefer store credit, you will receive an additional 10% of the refunded amount. Original Payment Method Store Credit (+10%) Additional Comments/Requests Please provide any additional comments, concerns, or requests regarding your refund. Thank You for Your Refund Request!Your request has been successfully submitted. We will review the details and get back to you as soon as possible. Please note that it may take up to 10 business days to process your refund.Refund Eligibility: Refunds are only issued if the order is canceled before any work has started on the design or if we are unable to complete the delivery. If the order has already progressed or been completed, partial refunds may be considered, depending on the circumstances.Please remember that if your order includes additional services such as rush delivery or expedited processing, those fees are non-refundable unless the order is canceled before work has started.If you have chosen store credit instead of a refund, you will receive an additional 10% of the refunded amount as a bonus.If we need any further information from you, we will reach out to you via email.Thank you for your understanding and patience. Feel free to contact us if you have any questions in the meantime.